We expect orders to ship within 5-10 business days. New policies and procedures to protect the health and safety of our incredible fulfillment team at this time are resulting in slower shipping timelines.
If you place your order late in the week or over a weekend, it will likely process and ship the following Monday – Wednesday. Why? We try not to ship toward the end of the week to avoid plants getting stuck in shipping facilities on Saturday and Sunday.
You'll automatically receive tracking information once your package is out the door. Nothing to do on your end! Thank you again for your patience and understanding – we appreciate your support now more than ever.
If you need to change the order, please contact us as soon as possible. We process orders quickly but will do our best to address your request.
Plants that are part of the same order may ship separately from different locations. Your order could arrive in multiple packages at slightly different times. Once each package is out the door, you’ll receive individual tracking information so you can keep an eye out for it.